Invoices and payments

Everything you need to know about sending invoices and collecting payments

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12 articles in this collection
Written by Kelly Beeby

I can't export my invoice

An error screen shows up when I attempt to export an invoice
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Written by Kelly Beeby
Updated over a week ago

How do I turn off auto-pay?

Turning on or off auto-pay is done by the click of a button!
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Written by Kelly Beeby
Updated over a week ago

My bank account number isn't displaying correctly in my RPC account

My bank account number is not what I entered
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Written by Kelly Beeby
Updated over a week ago

How do I record a cash or check payment?

You can record ANY payment in RPC so that all your transactions are in one place!
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Written by Kelly Beeby
Updated over a week ago

Am I able to stop a payment?

Stopping a payment
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Written by Kelly Beeby
Updated over a week ago

Refunds

Issuing a full or partial refund
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Written by Kelly Beeby
Updated over a week ago

How do I add sales tax to an invoice?

Adding tax to an entire invoice or individual line item is easy!
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Written by Kelly Beeby
Updated over a week ago

A payment says "pending"

What does pending status on an invoice installment mean?
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Written by Kelly Beeby
Updated over a week ago

How do I transition to electronic payments?

Nervous about accepting electronic payment? Let us help!
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Written by Kelly Beeby
Updated over a week ago

Can I offer clients flexible payments options?

YES! Accept payments on your own terms with Rock Paper Coin Flexible Payment Options!
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Written by Kelly Beeby
Updated over a week ago

How long does ACH processing take?

Rock Paper Coin has cut our ACH Processing time in half!
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Written by Kelly Beeby
Updated over a week ago

Why did I receive a bank (ACH) payment failure?

You will want to reach out to your bank for further information – payment failures are a result of a block by your bank.
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Written by Kelly Beeby
Updated over a week ago