Invoices and payments

Everything you need to know about sending invoices and collecting payments

Kelly Beeby avatar
11 articles in this collection
Written by Kelly Beeby

How do I turn off auto-pay?

Turning on or off auto-pay is done by the click of a button!
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

My bank account number isn't displaying correctly in my RPC account

My bank account number is not what I entered
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

How do I record a cash or check payment?

You can record ANY payment in RPC so that all your transactions are in one place!
Kelly Beeby avatar
Written by Kelly Beeby
Updated this week

Am I able to stop a payment?

Stopping a payment
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

Refunds

Issuing a full or partial refund
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

How do I add sales tax to an invoice?

Adding tax to an entire invoice or individual line item is easy!
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

A payment says "pending"

What does pending status on an invoice installment mean?
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

How do I transition to electronic payments?

Nervous about accepting electronic payment? Let us help!
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

Can I offer clients flexible payments options?

YES! Accept payments on your own terms with Rock Paper Coin Flexible Payment Options!
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

How long does ACH processing take?

Rock Paper Coin has cut our ACH Processing time in half!
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

Why did I receive a bank (ACH) payment failure?

You will want to reach out to your bank for further information – payment failures are a result of a block by your bank.
Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago