Clients or Guests on RPC

These articles are for anyone planning a wedding or event

12 articles
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Written by Kelly Beeby and Member-Success

Receiving "something went wrong error" when attempting to make an ACH payment

The 3 most common reasons ACH payments are not successful
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Written by Kelly Beeby. Updated this week

How do I turn off auto-pay?

Turning on or off auto-pay is done by the click of a button!
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Written by Kelly Beeby. Updated over a week ago

Disconnecting from a vendor

Remove the ability for vendors to send you proposals, contracts, invoices, or share folders
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Written by Kelly Beeby. Updated this week

Folders

Keep track of all vendor docs and important event info in your RPC Folder!
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Written by Kelly Beeby. Updated over a week ago

I can't link my bank account

Link your bank account using the micro-deposit option
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Written by Kelly Beeby. Updated over a week ago

Contract is appearing distorted or fuzzy

Most common reason contract is not displaying properly
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Written by Kelly Beeby. Updated over a week ago

Navigating RPC as a client

Yay! You're planning a wedding or event. Here's what you need to know about your free RPC account.
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Written by Kelly Beeby. Updated over a week ago

Am I able to stop a payment?

Stopping a payment
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Written by Kelly Beeby. Updated over a week ago

Client payment FAQs

This article covers all you need to know about making a payment to your vendor
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Written by Kelly Beeby. Updated over a week ago

Receiving "invalid credentials" error when attempting to link a bank account via plaid

Tip to link your account when you've confirmed your login credentials are correct
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Written by Kelly Beeby. Updated over a week ago

Gratuity

Providing a tip or gratuity to your vendor
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Written by Member-Success. Updated over a week ago

Why didn't I receive an email?

Here are a few common reasons why emails generally aren’t seen
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Written by Kelly Beeby. Updated over a week ago