Clients or Guests on RPC
These articles are for anyone planning a wedding or event
12 articles
Written by Kelly Beeby and Member-Success


Receiving "something went wrong error" when attempting to make an ACH payment
The 3 most common reasons ACH payments are not successful
Written by Kelly Beeby. Updated this week
How do I turn off auto-pay?
Turning on or off auto-pay is done by the click of a button!
Written by Kelly Beeby. Updated over a week ago
Disconnecting from a vendor
Remove the ability for vendors to send you proposals, contracts, invoices, or share folders
Written by Kelly Beeby. Updated this week
Folders
Keep track of all vendor docs and important event info in your RPC Folder!
Written by Kelly Beeby. Updated over a week ago
I can't link my bank account
Link your bank account using the micro-deposit option
Written by Kelly Beeby. Updated over a week ago
Contract is appearing distorted or fuzzy
Most common reason contract is not displaying properly
Written by Kelly Beeby. Updated over a week ago
Navigating RPC as a client
Yay! You're planning a wedding or event. Here's what you need to know about your free RPC account.
Written by Kelly Beeby. Updated over a week ago
Am I able to stop a payment?
Stopping a payment
Written by Kelly Beeby. Updated over a week ago
Client payment FAQs
This article covers all you need to know about making a payment to your vendor
Written by Kelly Beeby. Updated over a week ago
Receiving "invalid credentials" error when attempting to link a bank account via plaid
Tip to link your account when you've confirmed your login credentials are correct
Written by Kelly Beeby. Updated over a week ago
Gratuity
Providing a tip or gratuity to your vendor
Written by Member-Success. Updated over a week ago
Why didn't I receive an email?
Here are a few common reasons why emails generally aren’t seen
Written by Kelly Beeby. Updated over a week ago