Accepting international payments and editing the statement descriptor
To accept international payments and edit the statement descriptor clients see on their bank and credit card statements:
Go to your Admin page and click the Settings tab
Click the "Update" button in the "Payment Settings" section
Input the required information
Be sure to edit the "Public details" section to display the statement descriptor (business name) you want to show up on client credit card and bank statements. This helps prevent unintentional disputes due to clients not recognizing a charge.
Click "Confirm"
If you're not seeing a success message, check your "Stripe Connect" status on your My Wallet page. If Stripe needs additional information, you will be prompted here
What to know about accepting international payments
Accepting international payments is a simple update in your account and there is no additional charge:
Your subscription and processing fees remain the same
Processing time for international payments is the same as domestic
International payments display the same way in your account - manage payments on your My Wallet page as well as in dashboard payment reports
An added perk of enabling international payments is being able to choose the "statement descriptor" that displays on your client's bank or credit card statement - preventing confusion about payments