Overview of Payment Amount Rules
The payment amount displayed on an invoice is fixed and cannot be directly altered by the payer during the payment process. This applies to all payment methods, including ACH and credit card. If a different payment amount is required, the invoice must first be adjusted by the vendor to reflect the desired amount. Only after this adjustment can the client proceed with payment for the updated amount.
Steps for Vendors to Adjust Invoice Amounts
If a client needs to pay an amount different from what is shown on the invoice, the vendor must take the following steps:
Edit the Invoice or Installments: Adjust the invoice or its installments to reflect the new payment amount requested by the client.
Save and Update the Invoice: Ensure the changes are saved and the updated invoice is sent to the client.
By making these adjustments, the vendor ensures that the client can proceed with payment for the correct amount.
Instructions for Clients
Clients who wish to pay an amount different from what is displayed on the invoice should follow these steps:
Contact the Vendor: Inform the vendor of the desired payment amount and request an adjustment to the invoice.
Wait for the Updated Invoice: Once the vendor updates the invoice, review the new amount displayed.
Proceed with Payment: Pay the updated amount using the payment method of your choice.
These steps ensure that the payment process is smooth and compliant with the vendor's desired payment schedule.
Related Topics
How to Create and Manage Invoices
Understanding Installments and Payment Schedules
Payment Methods Supported on Rock Paper Coin