Breaking up is never easy but we wish you the absolute best! We would love to hear feedback about your reason for cancelling so we can continue to improve. And we'll be around if you ever change your mind.
Cancel your account: Step 1
Log into your RPC account, and click on your profile avatar in the top right. In the dropdown, select "Admin"
Under "Subscription", click CANCEL then confirm the cancellation
You are able to cancel anytime and you will continue to have access to your account.
Note: Without an active subscription you will not be able to send proposals or contracts, and you will be limited to uploading 10MB of documents per client. Without an active subscription, you're still able to send unlimited invoices and process payments. Information about our free (basic) plan here.
Cancel your account: Step 2
View your proposals, contracts, and invoices
If any documents have upcoming due/expiration dates, you will need to void the document, edit to remove upcoming due/expiration dates, or turn off automatic payment reminders in your settings
Important: If you do not remove upcoming due dates or turn off reminders, emails will continue to be sent to you and your client
Cancel your account: Step 3 (premium members)
Lead Management
If you're a premium member utilizing lead management, be sure that you've enabled a new contact form (not hosted by RPC) on your website. You'll lose access to leads when you cancel
QuickBooks
Cancelling or downgrading to professional or basic plans disables your QuickBooks integration (if synced) and QuickBooks will no longer receive payment and customer data from RPC.
View our full terms of service here.