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Can I update an email address on a sent contract or invoice?
Can I update an email address on a sent contract or invoice?

I need to edit the email on a contract or invoice I sent to a contact

Kelly Beeby avatar
Written by Kelly Beeby
Updated over 4 months ago

Typos happen! And often times, you need to change the signer of a contract or payer on an invoice. It's no problem to make an update to a client email address! Just follow these steps below:

Update email address for existing client

  1. Navigate to the contact page for the client associated with the contract or invoice and click "+ Action"


    2. Click into the Email field and update to the desired email address

3. Click "Save"

4. Go back to the contract or invoice and click "Resend". The item will be sent to the new email address (along with any future items)

Change the recipient of a sent contract or invoice

If you need to change the recipient of a contract or invoice, open the item then click "Edit". In the "Signer" or "Bill To" fields, enter the new name and email address. Then be sure to "Resend" so the item is sent to the updated email address.

Note: If a contact has already paid an invoice or signed a contract with the "old" email address, you will not be able to edit the email address. In this case, you can generate a new contract/invoice and send to the new email (generating a different contact record). The other option is for your contact to sign up for a completely free RPC account - then they can manage all of their items in their account and update their email address on their end!

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