Skip to main content
All CollectionsTroubleshooting
I can't send a contract or invoice
I can't send a contract or invoice

Troubleshooting for errors when attempting to send items

Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

These are a few of the most common reasons for contract and invoice errors:

  • Are you an Admin user? Your company needs to grant you Admin permissions to generate contracts and invoices
    ​

  • Have you completed your Stripe pay-to account on your My Wallet page? This information is required for sending invoices (we want to be sure to know where to pay you!)
    ​

  • Have you recently updated your email address? If so, be sure to verify it (look for an email in your inbox) before you can take further action in your account

Did this answer your question?