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I can't send a contract or invoice
I can't send a contract or invoice

Troubleshooting for errors when attempting to send items

Kelly Beeby avatar
Written by Kelly Beeby
Updated over a week ago

These are a few of the most common reasons for contract and invoice errors:

  • Are you an Admin user? Your company needs to grant you Admin privileges to generate contracts and invoices

  • Have you completed your Stripe pay-to account on your My Wallet page? This information is required for sending invoices (we want to be sure to know where to pay you!)

  • Have you recently updated your email address? If so, be sure to verify it (look for an email in your inbox) before you can take further action in your account

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